IT Support

No business underestimates the criticality of keeping their server and network infrastructure up and running. In many cases when server/network outages or service degradation occur, it can prevent your entire business from operating.

Techsure provide a comprehensive Infrastructure Management service that maximises uptime and ensures that your systems and applications, be they local, hosted, or Cloud based, are optimally configured for performance.

With this in mind it is crucial that appropriate measures are taken to safeguard your systems and applications.

Techsure adopt a three-pronged approach to IT Infrastructure Management:

Support – In essence keeping the lights on and ensuring appropriate technical resource is available 24/7 to address issues rapidly and prevent/reduce downtime.
Monitoring – Keeping a comprehensive eye on the availability, performance and health of your systems and applications. When issues occur we identify and address them rapidly. Reports are generated monthly and analysed by our team to ensure developing trends are captured.
Management – Broken down as:
- IConfiguration – Ensuring appropriate configuration of your infrastructure and adapting it as your requirements develop and change.
- Administration – Assuming the role of the old-fashioned Systems Administrator. Undertaking frequent housekeeping routines to ensure that you’re getting the best from your systems and applications.
- Optimisation – Continually assessing the configuration and performance of your systems and applications to ensure optimal performance and usability.

Techsure Service Features

24/7 service delivered by a team with extensive enterprise-level skills and experience
A single monitoring systems platform
Comprehensive coverage encompassing the management of backups, end-point security and patch deployment
Strong knowledge and experience supporting and implementing infrastructure solutions
ITIL aligned support processes with a strong focus on Change Management
Broad range of technical capabilities and accreditations covering Microsoft, Citrix, VMWare, Cisco, Apple, Linux, NetApp, and many more

Contact Us

01 8249049

Testimonial

As a company that deals with visuals and artwork programs for our customers it is vital that our I.T Communications are at their peak and up to date.

Having our systems healthy and running smoothly is vital to our business as in most businesses today everything is computerized. Having experienced a serious melt down with an out of date system Peter and his team were on hand with in a few hours to help and fix the problem. He went through everything with us and guided us through the various versions of software that were the best for our needs.

Within a few hours we were up and running again and within a few days we had a new up to date system. Any time I need them they are on the other end of the phone or computer guiding, helping and fixing. The response time and efficiency is professional and speedy.

I have already recommended Techure to friends and business acquaintances and will continue to do so in the future.